Please note: Our Pet Helpline is encountering intermittent issues. If your call drops, please call back so we may assist you with your concerns. Additionally, if you leave us a voicemail and do not receive a return call within a few business days, please contact us again as we may not have received your message.
We apologize for the inconvenience and appreciate your patience and understanding as we work through these technical difficulties.
Animal Humane Society’s free Pet Helpline provides caring, compassionate advice and resources to address whatever animal issues you may be experiencing. Whether you need help managing your pet’s behavior, or a referral for veterinary care, pet-friendly housing, low-cost spay/neuter surgery, or other local assistance programs, call the Pet Helpline at 952-HELP-PET (952-435-7738) or send us a message.
Pet Helpline representatives are available Monday-Friday, 9 AM – 7 PM, and Saturday, 10 AM – 6 PM.
Over-the-phone language interpretation services are now available.
Surrender appointment wait times
As of December 3rd, expected wait times for non-emergency appointments are:
- Coon Rapids: 30-32 days
- Golden Valley: 35-37 days
- Woodbury: 35-37 days
Pet help and resources
Pet Helpline Representatives are unable to give medical advice regarding your pet. Please relay any questions you have regarding your pet’s medical condition to your veterinarian, local animal hospital or other qualified veterinary provider.
Please visit our Pet Resources Library for more helpful information and resources.
