Pet Helpline

Animal Humane Society’s free Pet Helpline provides caring, compassionate advice and resources to address whatever animal issues you may be experiencing. Whether you need help managing your pet’s behavior, or a referral for veterinary care, pet-friendly housing, low-cost spay/neuter surgery, or other local assistance programs, call the Pet Helpline at 952-HELP-PET (952-435-7738) or send us a message.

Pet Helpline Hours

Monday-Friday, 9 AM – 7 PM • Saturday, 10 AM – 6 PM • Sunday, Closed

Due to high call volume, you may experience a significant wait time. Thank you for your patience!

Pet Helpline Representatives are unable to give medical advice regarding your pet. Please relay any questions you have regarding your pet’s medical condition to your veterinarian, local animal hospital or other qualified veterinary provider.

Surrender appointment wait time

Like many organizations, Animal Humane Society is currently experiencing significant staffing challenges that impact our capacity to provide services to the public. As a result, the wait time for non-emergency surrender appointments is currently 2-4 weeks. Thank you for your patience as we work to address these challenges.

Pet help and resources

No question is too big or too small. Answers to your questions may also be found on the following web pages:

For caring, compassionate advice and resources to address all your animal concerns.

Contact the Pet Helpline