Community Outreach FAQ

Animal Humane Society's Community Outreach program works to connect pet owners to the resources they need to provide their animals with happy, healthy lives. 

Below are some frequently asked questions about the Outreach program. 

Is there still a $25 spay/neuter program?

The $25 spay and neuter program was discontinued on August 1, 2020. We have transitioned to a more sustainable way of offering the community high-quality, low-cost veterinary services by using a sliding fee scale based on income.

Our goal is to expand access to affordable veterinary care by eliminating our previous program boundaries, and allowing more people access to these great services. This change was made in conjunction with the opening of our new St. Paul Vet Center at 1159 University Ave. 

Who qualifies for the new Vet Center?

Qualification is based on annual income. Refer to our sliding fee scale to determine if you qualify for standard, reduced, or minimum pricing based on your annual income. We do not offer veterinary services to those who exceed the qualifications for standard pricing, with the exception of retired or active military personnel.

How can I sign up for spay/neuter surgery?

To sign-up for spay/neuter surgery, review our spay/neuter services page and complete a request form. Alternatively, you can contact an AHS community organizer to assist you with requesting a spay/neuter appointment over the phone.

Cassie Macedo, Community Organizer

Call/Text: 612-500-7265

Melissa Hoo, Community Organizer (Habla Español)

Call/Text: 612-500-7264

Yer Maggie Xiong, Community Organizer (hais lus Hmoob) 

Call/Text: 612-704-1738

Will the new Vet Center offer transportation?

We will no longer be offering transportation services to the Vet Center. If you need transportation assistance to your appointment, we have provided a list of resources in the St. Paul community.

Metro Transit Green Line: Stop Number 15, Lexington Pkwy Station

Pets: Pets are welcome on buses and trains as long as they are kept in animal carriers. Service animals are exempt.
 

Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Trips are provided for any purpose. To sign-up for Metro Mobility, visit the website or call 651-602-1111.

Pets: Customers may bring pets with them if there is space on the vehicle and the pet is in a carrier.
 

 

Where can I get free pet food?

Our free pet food distribution program is running and growing! View all our current distribution locations.  

Spread the word! If you know of a local organization interested in partnering with us for free pet food distribution, please contact our Community Outreach Manager at 763-432-4818 or via our contact form.

How can I request for AHS to be at my event?

One of our favorite parts about Community Outreach work is getting out into the community and meeting the residents. We are always looking for events to attend! If you know of an event happening in the St. Paul community, please let us know by contacting one of our community organizers.

Cassie Macedo, Community Organizer

Call/Text: 612-500-7265

Melissa Hoo, Community Organizer (Habla Español)

Call/Text: 612-500-7264

Yer Maggie Xiong, Community Organizer (hais lus Hmoob) 

Call/Text: 612-704-1738

Who can I contact with additional questions?

We'd love to hear from you! If you have any additional questions, please complete our contact form or reach out to one of our community organizers or Community Outreach manager.

Amanda Hatling, Community Outreach Manager

Call: 763-432-4818 (text unavailable at this number)

Cassie Macedo, Community Organizer

Call/Text: 612-500-7265

Melissa Hoo, Community Organizer (Habla Español)

Call/Text: 612-500-7264

Yer Maggie Xiong, Community Organizer (hais lus Hmoob) 

Call/Text: 612-704-1738

¿Hablas español? - Koj puas paub hais lus Hmoob?

ESPANOL

Puede contactar a Melissa para hablar en español.

Melissa Hoo (Habla Español)

Call/Text: 612-500-7264

HMOOB

Koj nrhiav neeg hais lus Hmoob?

Yer Maggie Xiong (hais lus Hmoob) 

Call/Text: 612-704-1738

 

For caring, compassionate advice and resources to address all your animal concerns.

Contact the Pet Helpline