Education Program Policies

AHS COVID-19 humane education program policies

Face mask policy

  • Program participants will be required to wear a mask while in the building. When outside, masks will be optional for participants. Please arrive to the program with a clean mask each day. AHS will provide a disposable mask if needed. Exceptions will be made for participants with medical conditions. 
  • AHS Education staff are required to wear masks while in the building. 

On-site screening at drop-off

  • Staff will do a visual check of participants and ask a series of questions related to their health. Any potential symptoms will result in a participant being asked to return home.
  • Previous conditions such as seasonal allergies and/or and asthma will be taken into consideration.

Participant does not feel well during the program  

  • In the event a participant does not feel well during the program, regardless of symptoms, the participant will be quarantined in the building and the guardian will be called to pick up the participant with an hour of receiving the phone call.
  • Once the participant has been isolated, AHS staff will follow all cleaning and disinfecting protocols before allowing participants back into the area.
  • If a participant is sent home due to illness, AHS staff will notify guardians the same day. Guardians may choose pick up the participant early.
  • If a participant shows any of the following symptoms, they will not be allowed to return to the program until all symptoms have subsided:
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea

Participant tests positive for COVID -19

  • If a participant has attended the program for any amount of time and tests positive for COVID-19, inside a two-week window from when they last attended the program, we ask that guardians report this to AHS.
  • In the event a participant tests positive for COVID-19, AHS will send an email parents of children who may have been exposed.
  • AHS program staff will be sent home to quarantine for 14 days and the program will be canceled for 14 days following the last exposure.

Participant has potential exposure to COVID-19

  • We request that participants do not attend AHS education programs if they have recently had close contact with a person who has COVID-19 symptoms or who is potentially seeking a COVID-19 medical diagnosis. Once the close contact has been cleared via a COVID-19 test, or the 14 day exposure window has passed, the participant will be able to attend programming.

Social distancing

  • All people will practice social distancing as much as possible. Rooms have been organized to allow for proper distance between activity stations, tables, and chairs.
  • Only two participants will be allowed into stalled, gendered bathrooms at a time. Those waiting will stay out in the hallway to allow distance. Single stalled, gender neutral bathrooms are available and offered as an option for all participants.
  • Our policy is to practice social distancing as much as feasibly possible within our setting. Along with encouraging and aiming to positively enforce social distancing, much of our focus will be promoting disease prevention. We will encourage increased handwashing and sanitizing, keeping in small groups, and sanitizing spaces and objects that participants will interact with.

Sanitation and cleaning

  • Hand washing for at least 20 seconds with soap and water will be required before and after animal socializing, bathroom breaks, as well as immediately after using a tissue, coughing, or sneezing.
  • In cases where soap and water are not readily available, hands will be cleaned with a hand sanitizer that contains at least 60% alcohol.
  • Scheduled cleaning of door handles, countertops, chairs, and other surfaces will be done by AHS staff at the beginning and end of each day.
  • Participants will be instructed to refrain from touching other participants.


If you have questions about these policies, please contact us at 763-432-4866 or you may complete our online contact form now.

For caring, compassionate advice and resources to address all your animal concerns.

Contact the Pet Helpline