Caring for your new pet

Our online welcome kits are full of information that can make your pet's transition from the shelter to your home as stress-free as possible. Check out these tips and tricks to for a successful introduction below:

We're here to help

As you and your pet grow together, we want to be your number one resource for all things animal. Whether you have questions about training, veterinary care, or behavior — we’d love to hear from you. Our Pet Helpline is standing by to help with advice and resources. Call 952-HELP-PET (952-435-7738).

Adoption returns

Sometimes things don't work out as planned ― and that's ok! While our temporary, adoption by appointment process is in place, AHS will provide a full adoption refund if you schedule a return appointment within seven days after your adoption date. After that, our standard 60-day return policy will apply. Learn more.

You make a difference

We celebrate each and every adoption at AHS. This is such an exciting time for you and your new pet! By adopting, you're not just giving one animal a new home. You're also supporting the more than 22,000 animals we care for each year. You're providing the resources needed to investigate animal cruelty, offer humane education programs in schools, provide medical care to animals in need, and so much more. On behalf of all the dogs, cats, and critters that come through our doors — thank you!

For caring, compassionate advice and resources to address all your animal concerns.

Contact the Pet Helpline