2018 Annual Report

July 1, 2017 - June 30, 2018

With your support Animal Humane Society continues to advance animal welfare and shape the way animal organizations care for animals and engage their communities. 

In fiscal year 2018, we placed more than 95 percent of the animals entrusted to our care. Together we helped 22,296 animals find new homes and served thousands of Minnesota families through free and affordable programs for people and pets.

Adoption and Surrender

AHS helps thousands of dogs, cats, and critters in need find loving homes each year. AHS takes in every animal surrendered regardless of its health, age, breed, or behavior. This commitment to open admission guarantees shelter and care to thousands of animals that would otherwise have no safe refuge.

The success of Animal Humane Society’s shelter program is reflected in three key measures: the total number of animals admitted for rehoming, the percentage of animals with live placements (placement rate), and the average length of stay in shelter. AHS continues to achieve strong results across all three metrics.

We placed more than 95% of the animals in our care in FY18!

In the year ended June 30, 2018:

23,634 animals arrived at AHS

19,486 animals adopted

+ 889 animals reunited with owners

+ 796 cats returned to field

+ 1,125 animals transferred to partner organizations

22,296 animals placed

95.2% placement rate

10.1 DAYS

Average length of stay for animals in shelter

Robust medical and behavioral programs contribute to this continued success.

  • 13,446 spay/neuter surgeries

  • 1,129 cats and dogs enrolled in behavior programs

  • 11,198 sterilized for pet owners and other rescue groups

  • 29,511 diagnosed and treated conditions

About the Animals

Companion animal outcomes

Over the past decade, Animal Humane Society’s placement rate has improved dramatically, from 59 percent in FY07 to more than 95 percent in FY18. Placement rate is determined by using the Asilomar Live Release Rate formula, which is calculated by dividing total live outcomes (adoptions, transfers, and returns) by total outcomes (total live outcomes plus euthanasia). Companion animals that remained in our care and those surrendered for end-of-life services (owner requested euthanasia) are excluded from this calculation.

More than 95 percent of the animals in our care were placed in homes, reunited with owners, or released to other animal welfare organizations.

Placement rate over time

FY18 Placements over time

Companion animal placement total: 22,296

Companion animal placement by type

FY18 Companion animal placement by type

Companion animal placement by species

FY18 Companion animal placement by species

Companion animal intake total: 23,634

Companion animal intake by reason for surrender

FY18 Companion animal intake by reason for surrender

Companion animal intake by species

FY18 Companion animal intake by species

Companion animal euthanasia total: 1,132

Euthanasia by reason*

FY18 Euthanasia by reason

Euthanasia by species

FY18 Euthanasia by species

*AHS is committed to taking in every animal in need. Unfortunately, some animals come to us with severe or untreatable illnesses or behavior issues that prevent us from placing them in the community. If we cannot help an animal become healthy or suitable for placement, humane euthanasia is the most compassionate alternative. AHS has not euthanized a healthy animal for any reason since 2011. There is no time limit for animals in our care. More information about these statistics.

Community Engagement

Animal Humane Society works with individuals and organizations across Minnesota to create a more humane world for animals. 

Community Outreach


Our Community Outreach program aims to increase the overall health and well-being of animals by empowering people who live in under-engaged communities through education and resources. 

  • 7,755 families supported in Frogtown and East St. Paul
  • 1,633 free spay/neuter surgeries for pets
  • 1,296 pets serves at free wellness clinics

9,563 program participants

New programs include Paint My Pet, Animal Investigators, and expanded offerings for all ages.


Our education programs foster humane values and compassion for animals through day camps, classroom programs, in-shelter tours, and other activities for kids and families. 

  • 2,028 students in classroom programs
  • 1,236 camp participants
  • 6,017 shelter and community program participants


141 injured and orphaned wild animals received emergency care through a partnership with the Wildlife Rehabilitation Center of Minnesota.

Community Cats

1,187 cats were served through our Community Cats program which focuses on reducing euthanasia and providing alternative solutions for feral and free-roaming cats through return-to-field and trap-neuter-return programs. 

Paint my pet

Pet Services

Animal Humane Society offers more than just adoption. Our programs serve all stages of an animal’s life.

Vet centers

Veterinary Centers

AHS Veterinary Centers (formerly Kindest Cut) deliver low-cost spay/neuter, wellness, dental, and specialty veterinary services for pets of people in need at Melrose Animal Clinic and 15 Twin Cities mobile clinic locations.

  • 11,198 spay/neuter surgeries
  • 3,953 wellness exams and procedures

We offer online resources for pet owners, including a lost and found pet bulletin board and behavior resource library.


We offer more than 100 family-friendly pet training classes each week, along with one-on-one training and socialization sessions, therapy animal courses, playgroups, and rabbit agility classes.

  • 1,414 pets trained by AHS trainers
Animal House

Pet Helpline

Our free Pet Helpline (952-HELP-PET) provides caring, compassionate advice and resources to help people keep and care for their pets.

  • 153,696 incoming calls

Animal House Pet Boarding

We provide personalized, peace-of-mind boarding so pets feel at home at Animal House in Golden Valley.

  • 3,638 pets from 1,101 families

Humane Investigations

Our humane agents investigate possible animal cruelty or neglect throughout Minnesota. 

From reports of individual animals lacking proper food, water, or shelter, to larger cases of aiding law enforcement agencies with on-site investigations and seizures, their work takes them across nearly every inch of the state.

  • 1,494 requests for assistance
  • 545 formal cases
  • 67 counties assisted
  • 5,753 animals impacted
Critical Response Team

Critical Response Team

Our Critical Response Team provides specialized expertise to support humane cases that result in the seizure or surrender of animals. Last year, Animal Humane Society removed 1,032 animals from dangerous or unhealthy conditions.


Animal Humane Society proudly partners with rescue organizations to help even the most challenged animals get a second chance.

Dog and AHS employee

Animals that experience high stress in shelter and display fearful behavior at AHS will often flourish with rescue groups that can provide a non-shelter environment. 

  • 84 local rescue partners assisted with 1,125 animals (about 5 percent of our total placements)

AHS works with rescue groups from other  areas of the country where resources for animals are scarce and adoption rates are low.

  • 9,148 animals were transported to AHS from 83 local and national rescue partners

Community Support

The support of donors, friends, and advocates makes our work possible.


Dog at Outreach Clinic

2,274 active volunteers

Dog and volunteer

147,735 volunteer hours

Amber in foster

400 foster volunteers


2,447 animals fostered


  • 50,601 individual donors
  • $7.8 million in contributions
  • $4.5 million in bequests

Online engagement

  • 135,309 Pet Dish subscribers
  • 111,280 Facebook followers
  • 6,991 Twitter followers
  • 19,700 Instagram followers
  • 9,223 Youtube subscribers
FY18 Walk for Animals

More than 8,500 people and 5,000 pets attended the Walk for Animals on May 5, raising nearly $1 million to support AHS. 


FY18 Expenses

Animal Humane Society statement of activities

For the 12 months ended June 30, 2018

Support and revenues

Adoption fees and program revenue: $8,572,392

Contributions: $7,878,670

Wills and estates: $4,547,033

In-kind contributions: $317,385

Special events and promotions: $922,605 

Investment gain (loss): $253,298

Dividend and interest income: $166,836 

Other: $49,633

Total support and revenues: $22,707,852


Program services:

     Rescue and outreach: $3,113,161 

     Adoption and surrender: $12,323,003

     Pet services: $1,051,655

Supporting services:

     Management and general: $1,028,110  

     Fundraising: $3,706,408 

     Total supporting services: $4,734,518 

Total expenses: $21,222,337

Change in net assets: $1,485,515

Charity Review Council

The Minnesota Charities Review Council’s Standards of Accountability state that at least 70% of an organization’s annual expenses should be for program activity with not more than 30% for management, general, and fundraising expenses combined. Animal Humane Society exceeded this standard by directing 78% of our expenses back into programming for the animals and our community.

The mission of Animal Humane Society is to engage the hearts, hands, and minds of the community to help animals.

Dog and AHS employee

FY18 Board of Directors

Paul Kaminski, Chair
Donna Zimmerman, Vice Chair
Dick Hall, Secretary
Jennifer McNeal, Treasurer
Tom Hoch, Past Chair
Dr. Trevor Ames
Kaywin Feldman
Dr. Bianca Fine
Greg Foster 
Lisa Hannum
Maureen McDonough
Stacy Pagano
Kelly Palmer
Susan Palombo
Diana Purcel
Scott Schroepfer
Tim Taffe
E.J. Tso
Tina Wilcox
Janelle Dixon, President & CEO

Ginger and Kelly


Janelle Dixon, President & CEO
Eileen Lay, Chief Operating & Financial Officer
Lisa Bonds, Chief Advancement Officer
Kathy Mock, Chief Government Affairs & Community Engagement Officer

Area Served

Animal Humane Society serves animals and people in the seven-county metro area and beyond from its facilities in Anoka, Hennepin, Ramsey, and Washington counties. The Humane Investigations team serves all of Minnesota.

For caring, compassionate advice and resources to address all your animal concerns.

Contact the Pet Helpline